Privacy Policy

Tap Direct (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from tapdirect.co.

 

Information We Collect

When you visit or interact with our website, we may collect:

  • Personal details such as your name, email address, phone number, and shipping address
  • Payment information (processed securely by third-party providers — we do not store card details)
  • Order history and customer support communications
  • Technical data such as IP address, browser type, and device information

 

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate with you about your purchase or enquiries
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations

 

Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, including:

  • Shopify (our ecommerce platform)
  • Payment processors (such as Stripe or PayPal)
  • Shipping and logistics providers
  • Analytics and marketing tools (e.g. Google Analytics)

We never sell your personal data.


Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. All payments are handled through secure, encrypted systems.

 

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your data
  • Request deletion of your data where legally permitted

To exercise these rights, contact us at jack@tapdirect.co.


Cookies

We use cookies to improve your browsing experience and analyse site traffic. You can manage cookie settings through your browser.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

 

Contact

If you have any questions about this Privacy Policy, please contact us at:

jack@tapdirect.co